We are not affiliated with Western Union, MoneyGram, Zepz (Worldremit or Sendwave), Remitly, Transferwise, Azimo, Small World or Ria. Send to one of the counties listed on our website: These are the common reasons for transfer failures: Your transfer might fail due to a technical issue on our partner's end The recipient's mobile money wallet may be full or unable to hold the entire amount that was being sent. Send from: GBP (British Pound), EUR (Euro), CAD (Canadian Dollar), USD (US Dollar), AED (Arab Emirates Dirham) We aim to change that, obsessively pursuing solutions to lower costs, reduce delays, and increase convenience. Too often, other companies have overlooked, over-charged and not treated these communities with the respect they deserve. If you ever need us or have questions, please email us at MISSION: We started Taptap Send because we believe diaspora communities deserve to have someone fighting for them on their most important financial needs: first and foremost, the need to send money to friends and family. LOCAL: Our teams are from the communities we serve and speak over 30 languages MOBILE MONEY, CASH PICKUP AND BANK TRANSFERS: Send money from your debit card or account (depending on your location) to your recipient’s wallet / account We do NOT sell any of your personal information to ANY third parties.PCI compliant - we do not store your credit or debit card information.Taptap Send is licensed in the UK, Canada, the US, the UAE and the EU for sending money.And because our team is from the countries to which we send, we know how to make things as smooth and easy as possible for you. We’re focused on giving you the best experience to send money internationally. And if there’s a problem with your transfer, we’ll let you know as soon as possible. Great exchange rates: we negotiate rates every day to try and deliver great ones for you! My transfer is pending, what can you do Payment verification issue (3DS): Why did my transfer not go through I made a mistake while sending money, can you help My transfer to a mobile money wallet failed.Safe & secure service: your card is protected by bank-level security and encryption.Fast remittances: normally within minutes!.si vous narrivez pas à joindre ce numéro, envoyez nous un e-mail depuis votre adresse e-mail enregistrée. Support uniquement offert en anglais pour le moment. It’s as simple as tap, tap, send - fast and convenient for you and your family back home. Nous répondons aux appels du lundi au vendredi, de 9 h à 18 h, heure de Paris. In order to do so, please open the Menu and select “Help and feedback”.Transfer money abroad quickly, at great rates, straight from your phone. To see a list of all the banks we serve, please open our app and start the flow as if you were sending a transfer: select the amount, the name of the person you want to send to, then select 'Bank Account' and click on the dropdown menu to choose the bank. If you are in doubt and would like more information, please do not hesitate to contact us. How can you send money to Pakistan You can send bank transfers to 32 participating banks. We cannot modify bank transfers nor refund them, make sure all details are correct before sending. If you made a mistake with the phone number though, please get in touch so we can review the situation with you. Taptap Send allows editing everything until the very last step for that reason. It’s important to always double-check before sending your transfer to make sure the details are accurate. If you made a mistake with the phone number though, unfortunately, there’s nothing we can do as the funds cannot be reversed. Unfortunately, we cannot modify transfers sent to a MM wallet but an issue with the name should not be a problem as long as the phone number is correct. Mobile Money countries (all except Ghana) Please be aware that we cannot modify the provider for you, for example, if you chose to send money through Orange in Senegal we can’t switch and send it through Wizall Money. App has problems User reports 10 Jump To: Reviews Alternatives Contact Support Cancel/Delete Troubleshoot problems reported in the last 24 hours 24 hour clock Most reported problems Something else 60.0 Not working 50.0 Payments 30.0 Connection 10.0 Reported Issues: 6 Comments By BALDWIN I.O. We cannot modify transfers but we can refund them as long as they are not yet picked up, so you can send a correct transfer again. ⚠️ The following only applies to cash pickup product (CashPlus, Wizall, Viettel). With Taptap Send you enjoy: Fast remittances: normally within minutes Safe & secure service: your card is protected by bank-level security and encryption. It all depends where you are sending money, and the type of product you are using, please check below! It’s as simple as tap, tap, send - fast and convenient for you and your family back home.
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